emotional intelligence, leadership emotional intelligence, mind your emotions, sales training, sales consulting

Enhanced emotional intelligence transforms entire companies when applied to all levels and roles, or it can be used to improve individual business functions such as leadership, sales, and customer service.

What others are saying...

"Barrett's individual, diagnostic approach 'was like a light bulb going on'. It helped people focus on themselves so they could see what was possible. The scientific, structured approach equipped us to push through those performance barriers together and pinpoint what wasn't working." - Manager, Metricon

Subscribe to receive weekly advice and tips for people who live by selling something

Related topics:

Emotional Intelligence

Emotional Intelligence is becoming a hot topic in the business world. However, many people are unsure of what Emotional Intelligence actually is and how it can have an impact at work.

Emotions matter in your workplace
Emotions affect workplace decisions and strategies every day. Ask yourself:

  • Have you ever decided not to hire someone because 'something just didn't feel right'?
  • Would you ask your boss for more resources when the boss is having 'a bad day'?
  • Do you take a different approach when dealing with a disgruntled customer?
  • How might you help motivate an under-performing team member to succeed?

Emotions influence your behaviours at work
The emotions you experience at work also influence the behaviours you display to others, including:

  • tone of voice
  • body language
  • facial expressions

BARRETT uses an Australian tool called GENOS, developed by Dr Ben Palmer and Professor Con Stough, at Swinburne University of Technology to improve you, your people and your workplace.

 
 

Welcome to Barrett, advocates for the philosophy 'Everybody lives by selling something'.

Emotional intelligence involves a set of skills that defines how effectively you perceive, understand, reason with and manage your own and others' feelings. At work, Emotional Intelligence underpins how well employees get along as emotions are an inherent part of workplace activities at all levels.

Emotions matter at work as Emotions affect the way people think and make decisions. For example they are not hiring a candidate because "Something just didn't feel right", or trying a different approach when dealing with a disgruntled customer or planning how to help an under-performing team member succeed.

Emotions also influence how people behave and interact at work, contributing to the tone of voice, body language, facial expressions.

So you can benefit from developing workplace Emotional Intelligence as Emotional Intelligence makes a difference in the workplace. For example, more effective leaders communicate how they feel to inspire amd generate confidence from others, high performing sales professionals think more about how their customers feel to strengthen their selling relationships, cohesive teams are more aware of how emotions help and hinder the team's performance.

Contact Us | Site Map | Copyright | Privacy Policy | Conditions of use | Subscribe

© Barrett provides Sales Training, Sales Consulting and Sales Resources in Melbourne, Sydney, Brisbane, Adelaide and Perth
PO Box 277, Caulfield South, VIC, Australia, Phone +61 3 9532 7677, Send an Email to us