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Quotes: Random

William L Shirer: Most true happiness comes from one's inner life, from the disposition of the mind and soul. Admittedly, a good inner life is difficult to achieve, especially in these trying times. It takes reflection and contemplation and self-discipline.

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  • Personal Insight

    Be the change you want to see in the world! At Barrett we do more than just train people in skill and process; we help people become more emotionally aware, intelligent and resilient in a number of ways.

    Read More

  • Meditation & Mindfulness

    Meditation is a skill – a very valuable skill, Mindfulness is the energy that crafts and guides the practice of meditation
     Read More

  • Coaching

    Managing results & processes well but unsure how to coach people? Do you want to develop an area that is holding you back? Is your coaching reactive, haphazard or limited to informal chats?

     Read More

  • Emotional Intelligence

    Emotional intelligence involves a set of skills that defines how effectively you perceive, understand, reason with and manage your own and others' feelings.

     Read More

  • Emotional Resilience

    At Barrett we do more than just train people in skill and process; we help people become more emotionally aware, intelligent and resilient in a number of ways.

     Read More
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Guiding Principles

  • Everybody lives by selling something
  • Courage doesn’t always roar.
    Sometimes courage is the little voice at the end of the day that says “I’ll try again tomorrow”
  • Life is like riding a bike.
    It is impossible to maintain your balance while standing still
  • We can often do more for other people by trying to correct our own faults than by trying to correct theirs
  • The best way to persuade people is with your ears - by listening to them
  • Questions deliver answers
  • You cannot change anyone else but if you change yourself through coaching (sales coaching) then others have to change how they deal with you
  • Change your thinking and you change your world
  • The past is just that, the present is yours to fully experience and the future is for you to design and begin to create now
  • There can be no failure in participating in learning in life, only feedback and more learning
  • You cannot succeed or fail as a person, you can only succeed or fail in the things you do.  What a relief!
  • There are very few absolutes and everything is subject to evolution and reinvention
  • Just one idea can positively transform your life, career, income and wealth
  • If something doesn’t work, do something different
  • We have a choice as to how we act and how we think
  • A self is made up of many things: things we are good at and like about ourselves, things we are not good at and don’t like about ourselves, and the things we don’t know about ourselves yet. Therefore one can never be perfect, we are all imperfect by nature
  • We must become the change we want to see in the world
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Emotional intelligence involves a set of skills that defines how effectively you perceive, understand, reason with and manage your own and others' feelings. At work, Emotional Intelligence underpins how well employees get along as emotions are an inherent part of workplace activities at all levels.

Emotions matter at work as Emotions affect the way people think and make decisions. For example they are not hiring a candidate because "Something just didn't feel right", or trying a different approach when dealing with a disgruntled customer or planning how to help an under-performing team member succeed.

Emotions also influence how people behave and interact at work, contributing to the tone of voice, body language, facial expressions.

So you can benefit from developing workplace Emotional Intelligence as Emotional Intelligence makes a difference in the workplace. For example, more effective leaders communicate how they feel to inspire amd generate confidence from others, high performing sales professionals think more about how their customers feel to strengthen their selling relationships, cohesive teams are more aware of how emotions help and hinder the team's performance.


© Barrett provides support for Sales Training, Sales Consulting, Sales Strategy and Sales Coaching in Melbourne, Sydney, Brisbane, Adelaide and Perth
Barrett Offices are located at 782 Glenhuntly Road, Caulfield South (Melbourne), 3162, Victoria, Australia
Phone +61 3 9532 7677, Fax +61 3 9532 7388, Click here to send an Email to us