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Mother Teresa: We think sometimes that poverty is only being hungry, naked and homeless. The poverty of being unwanted, unloved and uncared for is the  greatest poverty. We must start in our own homes to remedy this kind of poverty

The Optimistic Professional

The Optimistic Professional is a 1-2 day introduction session on how to develop practical strategies to gain greater self awareness, manage your emotions and develop healthy attitudes to help people lead successful careers.

Mind Your emotions Training Module 1

Timing: 1-2 days
Attendees: All
Follow up sessions, ongoing support and resources are available.

Key topics include:

  • What Is Resilience?
  • Emotions In Your Workplace
  • What Is Emotional Intelligence?
  • How I See Myself and Cultivating Self Acceptance
  • Benefits Of Optimism
  • The ABC Model of Thoughts
  • The Effect Of Negative Thinking
  • Common Types Of Thinking Errors
  • How Your Thoughts Create Your Reality
  • 10 Ways To Challenge Unproductive Appraisals
  • Thought Transformation and Developing Positive
  • Self Talk
  • The Cummins Wellbeing Model
  • Thought Journals
  • My Personal Action Plan
  • The Practice Of Doing It Now
Participants will come away with strategies and techniques to apply in their daily life and a Resource List to access further reading and development material on this subject.
 

Modules Listing

 
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Emotional intelligence involves a set of skills that defines how effectively you perceive, understand, reason with and manage your own and others' feelings. At work, Emotional Intelligence underpins how well employees get along as emotions are an inherent part of workplace activities at all levels.

Emotions matter at work as Emotions affect the way people think and make decisions. For example they are not hiring a candidate because "Something just didn't feel right", or trying a different approach when dealing with a disgruntled customer or planning how to help an under-performing team member succeed.

Emotions also influence how people behave and interact at work, contributing to the tone of voice, body language, facial expressions.

So you can benefit from developing workplace Emotional Intelligence as Emotional Intelligence makes a difference in the workplace. For example, more effective leaders communicate how they feel to inspire amd generate confidence from others, high performing sales professionals think more about how their customers feel to strengthen their selling relationships, cohesive teams are more aware of how emotions help and hinder the team's performance.