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Quotes: Random

Mother Teresa: We think sometimes that poverty is only being hungry, naked and homeless. The poverty of being unwanted, unloved and uncared for is the  greatest poverty. We must start in our own homes to remedy this kind of poverty



The expectation to perform to a high standard and achieve excellence on a consistent daily basis can be both inspiring and daunting. Especially when we do not take the time to reflect on our endeavours, engage in feedback and take purposeful action.

How do we get the best out of ourselves in order to be our best?

Our Coaching (or sales coaching) is a process which allows for an individual to strive for excellence in any endeavour through personal insight and purposeful action. At a broad level, the process involves three key elements:

  • Feedback: without feedback a person is unaware of the opportunity for 'change'
  • Reflection: relates to what a person thinks about the feedback received; as well as the range of actions they can undertake as a result of receiving the feedback
  • Purposeful action: those activities the person may undertake either adopt the provided feedback, or alternatively explain why they will not address the feedback provided.

Coaching (or sales coaching) usually focuses on two areas of development to achieve excellence: skills and performance. Excellence in performance is knowing the right processes to apply in the right situation, coupled with the personal insight to know how to apply them wisely.

Coaching (or sales coaching) Areas

Bringing both practical and theoretical knowledge, we have extensive experience working with both individuals and organisations in these key areas:  skills, performance, sales, remedial, management, strategic, transformational

Our Coaches

We are qualified, accredited Coaches ensuring you receive the right professional support. Our coaches all have industry-based commercial, sales, and HR experience combined with industry-recognised qualifications.   All our coaches are trained in best practice coaching methodologies and abide by the International Coach Federation (ICF) code of ethics. We also bring up-to-date research from Australia and overseas on coaching approaches and techniques.

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Emotional intelligence involves a set of skills that defines how effectively you perceive, understand, reason with and manage your own and others' feelings. At work, Emotional Intelligence underpins how well employees get along as emotions are an inherent part of workplace activities at all levels.

Emotions matter at work as Emotions affect the way people think and make decisions. For example they are not hiring a candidate because "Something just didn't feel right", or trying a different approach when dealing with a disgruntled customer or planning how to help an under-performing team member succeed.

Emotions also influence how people behave and interact at work, contributing to the tone of voice, body language, facial expressions.

So you can benefit from developing workplace Emotional Intelligence as Emotional Intelligence makes a difference in the workplace. For example, more effective leaders communicate how they feel to inspire amd generate confidence from others, high performing sales professionals think more about how their customers feel to strengthen their selling relationships, cohesive teams are more aware of how emotions help and hinder the team's performance.