Emotional Intelligence comprises seven specific EI skills. The table below presents a definition of each skill and outcomes that can be achieved from displaying each skill effectively at work.
|EI Skill||Definition||Workplace Outcomes|
|Emotional Self-Awareness:||The skill of perceiving and understanding one's own emotions.||The capacity to identify and understand the impact one's own feelings is having on thoughts, decisions, behavior and performance at work.
|Emotional Expression:||The skill of expressing one's own emotions effectively. Creating greater understanding amongst colleagues about yourself.||Creating greater understanding amongst colleagues about yourself Creating trust and perceptions of genuineness amongst colleagues|
|Emotional Awareness of Others:||The skill of perceiving and understanding others emotions.||Greater understanding of others, how to engage, respond, motivate and connect with them Interpersonal effectiveness|
|Emotional Reasoning:||The skill of utilizing emotional information in decision-making.||Enhanced decision-making where more information is considered in the process Greater buy-in from others into decisions that are made.|
|Emotional Self-Management:||The skill of effectively managing one's own emotions.||Improved job satisfaction and engagement Improved ability to cope with high work demands Greater interpersonal effectiveness Enhanced productivity and performance.|
|Emotional Management of Others:||The skill of influencing the moods and emotions of others.||The capacity to generate greater productivity and performance from others The capacity to generate a positive and satisfying work environment for others The capacity to effectively deal with workplace conflict.|
|Emotional Self-Control||The skill of effectively controlling strong emotions experienced.||Emotional well-being The capacity to think clearly in stressful situations The capacity to deal effectively with situations that cause strong emotions|
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